Do not sell it, lend it or pledge it
Not to a customer, not to another site, and not as security for a debt. If somebody else needs scanners, send them to us and we will look after them.
Hire terms · Barcode Datalink Pty Ltd
Hire the scanners, count your stock, send them back.
These are the terms, and they are short on purpose. If any of it does not suit you, do not hire — there is no version of this where we would rather have the argument than the goodwill.
They cover equipment hired from Barcode Datalink Pty Ltd, ABN 27 086 728 234, of 12 Preston Way, Berowra NSW 2081, and your use of Stocktakes Online alongside it. The software is separate — it is licensed per stocktake and hiring a scanner does not include it. Booking the equipment means agreeing to them.
The equipment
It stays ours. You are hiring the use of it.
You get the scanners on your confirmation, their charging cradles, spare batteries, power supplies and the carton they travel in. The carton is part of the hire: it is built for the return trip, and a device sent back in something else is more likely to arrive broken.
OURS
STAGED
Do not factory reset it
They arrive configured for your site, with the app installed and pointed at your portal. A reset undoes the scanner setup and the serial permission, and turns a ten-minute turnaround into a staging job. If something needs changing, ring us.
CLEAN
Nothing of yours goes back with it
The scanners store nothing — every count goes to the portal as it is made. That is why we can wipe and re-stage a device for the next hirer without asking you, and why nothing you counted leaves with the carton.
Time
From the day it reaches you to the day you send it back.
You do not pay for transit. The clock starts the day the equipment is delivered and stops the day you hand it back to the courier. A courier can take two days each way and that is our problem, not yours.
We can be relaxed about this because every scan is timestamped in the portal, so a scanner still counting after it was said to be on its way back is visible to both of us.
DAY
A calendar day, not a business day
$110 per scanner per day, inc GST. Weekends count, because the scanner is not here on a weekend either.
WEEK
$440, whenever that is cheaper
Seven consecutive days. You are never charged more than the weekly rate for a week, so there is no arithmetic to catch you out.
MORE
Ask before the return date
We will extend it if the units are not promised to somebody else. There are six scanners, so an extension is not automatic and we cannot promise one in advance. Equipment kept past the return date is charged at the daily rate until it is despatched back to us.
Getting it there and back
Freight is quoted, and you send it back tracked.
What it costs to get scanners to you depends entirely on where you are, so it is quoted separately rather than buried in a rate. Return freight is yours to arrange and pay for, in the carton it arrived in, by a method with tracking.
Check it the day it lands. Count the devices and accessories against the delivery note and tell us within two business days if anything is missing or damaged. That window protects you more than it protects us — it is the only point at which anyone can sensibly tell a courier's damage from yours.
Damage, loss and theft
They are warehouse scanners. Scuffs are expected.
You are responsible for the equipment from when it is delivered to you until it is back with us, including while it is in transit on the way home.
FREE
Fair wear and tear
Scratches, scuffs, a worn keypad, a marked screen protector. These are rugged devices and that is what they are built for. Never charged.
COST
Broken is charged at the repair, or the replacement
A cracked screen, a broken trigger, water inside it, a snapped connector. Charged at the repair cost, or at the replacement figure below if it cannot sensibly be repaired. You see the quote or the invoice before we charge anything.
GONE
Not coming back
If a device is lost or stolen, you pay to replace it, and which figure depends on which device — it is not the same for all three. If it was stolen, report it and give us the police report number — we will need it.
A TC8000 — $1,995 inc GST. Zebra discontinued the TC8000, so there is no new one to buy. We go and find a good secondhand one instead, which is work we do anyway when a large fleet is replaced somewhere and the hardware comes onto the market. That is what the figure covers, and it is a good deal less than putting a current machine in its place would cost you.
An MC3400 — $3,199 inc GST, and an MC9400 2D-ER — $3,995 inc GST. Both are current machines, priced exactly as they are on their own pages, and both are replaced by buying a new one.
Batteries that stop holding charge with ordinary use are ours to replace, not yours.
We do not insure the scanners while they are with you. Six devices is not a fleet worth a policy, so there is no insurer standing behind clause five — if something is broken or does not come back, it is between us. Worth checking whether your own business policy already covers hired equipment, because many do and it costs nothing to find out before you book.
Paying
New customers pay before it ships. Account customers do not change.
If you have an account with us, nothing here changes it — some of our stocktake customers have been invoiced the same way for fifteen years and that works. If we have not dealt with you before, the hire is paid in advance, before the equipment leaves.
We never see your card number. If you pay by card it goes through the payment provider's own page. Nothing on this website, and nothing on our scanners or our portal, ever handles card details.
The software
What Stocktakes Online does, and what it does not.
This is the part worth reading twice, because it is where hire companies usually promise things they cannot deliver.
What it is
An electronic and live way of capturing a count, instead of pen and paper. Scan the bin, scan the part, say how many, and the figure is on the portal before the operator has turned around. You can watch a count happen from an office. At the end there is nothing to type up, because there was never a sheet of paper.
That is the whole claim. It is a real one, and it is enough.
What we do not claim
We do not promise it is faster, more accurate, or cheaper than what you do now. We are not claiming a percentage saved, a time saved, or a stocktake finished by a particular hour. Anybody quoting you those numbers about your warehouse has not seen your warehouse.
The software records what was scanned and what was typed. It cannot know whether the right shelf was counted, whether an aisle was missed, or whether the number entered was the number in the bin. The count is yours.
What we need from you
We supply the equipment. The building is yours.
A live system needs a live network. We have one spare access point — one in total, not one per hire — set to take a DHCP address, and it goes out with your hire if you ask for it. Plug it into your network and the scanners have somewhere to associate. We do not supply wifi, internet or power; the access point is a spare, not a fix for racking with no coverage; and we are not responsible for a count that ran long, stalled, or could not be recorded because the network was not there.
WIFI
Coverage where counting happens
Including the far corners, the cold store, the mezzanine and the back of the racking. Test it before the day, not on it. We will help you test it.
LABELS
Parts and bins readable
A barcode that will not scan stops a count dead. Parts labelled, bin locations barcoded and in place, and the reference data loaded and spot-checked.
PEOPLE
Staff who have used it before the day
We give you time to train and time to test, and it is not charged. Take it. A stocktake is a bad morning to meet a scanner for the first time.
None of this is a surprise on the day, because we give you the list first. We have been setting up stocktakes since 1991 and we know what goes wrong. The setup checklist is on this site — work through it in the fortnight before and almost everything on this page stops being relevant.
Your data
The counts are yours, and you can take them with you.
Parts, bin locations and every count belong to you. They are held in Sydney. You can export the lot to CSV from the portal whenever you like, during the count or years afterwards, and we do not sell it, trade it or use it for anything but running the service for you. The privacy page is the long version.
Ending it
Send it back early if you are done.
Charges stop the day you hand the equipment to the courier, not the day it reaches us. A weekly rate already reached is not refunded, because those units were held for you and not offered to anybody else.
Send it back the way it came, or faster. The charge stopping at despatch only works if despatch means a service that actually returns it in days. There are six scanners and somebody is usually waiting for them, so a return sent by the slowest and cheapest method available is charged for the days it spends getting back.
Being charged and being responsible are not the same thing. The charge stops when you send it back; the equipment is still your risk until it is with us, return transit included. See Damage, loss and theft below.
We can ask for the equipment back if these terms are broken and not put right within a week of us asking in writing. That has never happened and we do not expect it to.
Nothing here takes away rights you have under Australian consumer law. If we get something wrong — equipment that does not work, a service not delivered with reasonable care — you have remedies that no page on a website can sign away, and we would not want to. This page is about what we each do, not about what you give up.
Print it, sign it, send it back.
This page prints on its own. If you would rather have a signed copy on file, print it, fill in the block below and email it back with your booking.
Acceptance
Version 1.1 · 16 September 2026
When these terms change, the version and the date change with them, and the version you agreed to is the one that applies to your hire.
Company ______________________________________ ABN ______________________________________ Signed ______________________________________ Name (please print) ______________________________________ Position ______________________________________ Date ______ / ______ / ____________